Privacy Policy

Who We Are

Pivico Air is a virtual airline comprised of a group of aviation enthusiasts and professionals. The airline conducts its operations through flight simulators on the virtual networks such as IVAO (ivao.aero), VATSIM (vatsim.net), and similar platforms.

General Description

Pivico Air is committed to the proper use of personal data of its users. To strictly adhere to this commitment, we present the following policy on the treatment of personal data to ensure compliance and transparency with the general public.

Here, we describe what information we collect from you, who has access to that data, and how it may be used.

Type of Information We Collect and Why We Collect It

Pivico Air has access to personal and basic information of its users, including:

  • Names and surnames
  • Date of Birth
  • Gender
  • Phone numbers
  • Identification numbers
  • Email addresses
  • Geographic location
  • Profile photographs
  • Virtual network IDs

Additionally, we collect information about your computer, phone, tablet, or any other device you use to access our website, such as IP address, browser used, and language settings. For more information, please visit our Cookies Policy.

We may collect this data through various points of contact, including our website (pivicoair.com), social media, forms, among others.

Embedded Content from Other Websites

This site may include embedded content (videos, images, articles, etc.) from other websites. This content behaves in the same way as if you had visited those websites directly.

These websites may collect information from you, use cookies, and monitor your interaction with embedded content.

Purpose of This Data

Pivico Air will only use this personal information for the exclusive and dedicated purposes of our activity in the virtual network and, if necessary, to contact our users, as stipulated when the person registers in our virtual space. At no time should this information be used for any other purpose.

With Whom Your Information Will Be Shared

Only the management team (staff) of Pivico Air has access to this information, ensuring privacy and proper use within the scope of our activities.

Information Security

The information stored in Pivico Air’s database will be preserved, processed, and securely stored to comply with our policy. No member has access to it unless prior authorization is obtained from the person to whom the data belongs, and only in very exceptional and justifiable cases.

The stored data will never be disclosed for any other purpose.

The integrity of the information will be validated before storing it with the person to whom the data belongs.

How Long We Retain Your Data

Pivico Air will retain the personal data of our users under the security and confidentiality conditions described here and for the purposes outlined in this document throughout their association with the airline and the group.

Rights of Data Subjects

  • Deletion of Information: You can request us to delete all or some of your personal data (e.g., if you are no longer associated with us).
  • Change or Correct Information: You can ask us to change, update, or correct your information in certain cases, especially if it is inaccurate.
  • Object, Limit, or Restrict Information Use: You can ask us to stop using all or some of your data (e.g., if we do not have the legal right to continue using it) or to limit its use (e.g., if your information is incorrect or unlawfully collected).
  • Right to Access Your Information: You can request a copy of your information and ask for a digital copy of the provided information in a readable form.

To exercise your rights, you can submit your request via email to: info@pivicoair.com